Click To Call: (07) 5532 8666

After Hours House Calls to your home - Local Residents Bulk Billed - Servicing Upper Coomera to Banora

Providing after hours primary medical care for patients in the Gold Coast region, Queensland, Australia at our two convenient locations or direct to your home.

After Hours Information For Patients

What are the fees and is any bulk-billing available?

bulk billing available

Patients presenting to the Surgery locations with a current Medicare card are able to be bulk-billed with Medicare Australia. If a Medicare card cannot be produced, accounts issued must be paid at the time of consultation.

All home visits are bulk-billed if the visit occurs in the after hours times ie. after 4 pm Monday to Friday and after 10 am on a Saturday. However, if a patient doesn't have a current Medicare or Veterans Affairs Card, an account must be paid at the time of the visit.

All home visits to the local residents will be bulk billed.

*Doctor visits are bulk-billed requiring no out-of-pocket payment if you are registered with Medicare or Veterans Affairs. Patients not registered with Medicare or Veterans Affairs are required to pay by cash, MasterCard or Visa at the conclusion of each consultation.

Do we do home visits?


Doctor house calls can be arranged with our receptionist by telephoning 5532 8666. You will be asked to provide the patient's name, date of birth, address, phone number, Medicare or Veterans Affairs card, and a description of the patient's condition.

Home and nursing home visits are available for locations between Upper Coomera and South Tweed. Locations include:

  • Coolangatta
  • Elanora
  • Robina
  • Mermaid Waters
  • Broadbeach
  • Bundall
  • Ashmore
  • Surfers Paradise
  • Carrara
  • Labrador
  • Pacific Pines
  • Oxenford
  • Helensvale

View our full Gold Coast service area here. Home visits are available during all after hours periods. These are from 4 pm till 8 am overnight Monday to Friday and 24 hours on Saturday, Sunday and Public Holidays. Because of the driving time between visits, there will often be a waiting time of up to 3 hours, depending on the urgency of the call. Applicable fees must be settled with the doctor at the time of the visit.


When a patient is seen on behalf of a local participating General Practitioner, a copy of the treating doctor's medical records is sent to your GP via secure electronic transfer or courier on the next business day. Patients are generally advised to return to their usual doctor for follow-up of the presenting problem.

All Enquiries can be made by telephoning 5532 8666 at any hour.

Where are we located?

There are 2 After Hours Surgeries on the Gold Coast, conveniently located at Southport and Palm Beach. Home visits and nursing home visits can be arranged as necessary.

Who are we?

This service provides the after hours component of your doctor's 24-hour medical coverage, 7 days a week. Outside normal surgery hours, if you cannot contact your own doctor, patients are encouraged to contact the after hours service that works in association with them. 

The service has operated continuously since 1981 and currently has surgeries at Southport and Palm Beach where patients can only be seen during the after hours periods. There is a comprehensive home visiting service where doctors will see patients in their residences, hotels, motels, hostels and nursing homes.

Do you keep in contact with my doctor?


When a patient is seen on behalf of a local participating General Practitioner, a copy of the treating doctor's clinical notes is sent by secure e-mail or by courier the next working day to that GP. Patients are generally advised to return to their usual doctor for follow-up of the presenting problem 

Gold Coast doctors who use our service

View a spreadsheet of all the Doctors that use our service.

What is urgent?

Many patients who experience illness after hours are unsure of what to do when their regular GP is closed. It’s not always easy to tell, but generally speaking, the differences between emergency, urgent and routine illnesses are:

SituationWhat To Do
e.g: Life-threatening or critical symptoms such as chest pain or severe shortness of breath.

Go straight to the hospital or call an ambulance.


e.g. need to see a doctor ASAP (i.e. the same day).

Contact After Hours Doctor Southport or Palm Beach immediately to make an appointment.


e.g. script requests, check-ups & immunisations that don't need to be the same day.

Come into After Hours Doctor or visit your regular GP.

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