After Hours Information For Patients
- What are the fees and is any bulk-billing available?
- Do we do home visits?
- Where are we located?
- Who are we?
- Do you keep in contact with my doctor?
- Gold Coast doctors who use our service
- Recommended Links
Patients presenting to the Surgery locations with a current Medicare card are able to be bulk-billed with Medicare Australia. If a Medicare card cannot be produced, accounts issued must be paid at the time of consultation. All home visits are bulk-billed if the visit occurs in the after hours times ie. call after 4pm Monday to Friday and after 10am on a Saturday. However, if a patient doesn't have a current medicare or veterans affairs card, an account must be paid at the time of the visit. All home visits of local residence will be bulk billed.
Doctor house calls can be arranged with our receptionist by telephoning 5532 8666. You will be asked to provide the patients name, date of birth, address, phone number, Medicare or Veterans Affairs card, and a description of the patients condition.
Home and nursing home visits are available for locations between Upper Coomera and South Tweed. Locations include:
- Mermaid Waters
- Surfers Paradise
- Pacific Pines
Visits are available during all after hours periods. These are from 4pm till 8am overnight Monday to Friday and 24 hours on Saturday, Sunday and Public Holidays. Because of the driving time between visits there will often be a waiting time of up to 3 hours, depending on the urgency of the call. Applicable fees must be settled with the doctor at the time of the visit.
When a patient is seen on behalf of a local participating General Practitioner, a copy of the treating doctor's medical records is sent to your GP via secure eletronic transfer or courier on the next business day. Patients are generally advised to return to their usual doctor for follow-up of the presenting problem.
All Enquiries can be made by telephoning 5532 8666 at any hour.
There are 2 After Hours Surgeries conveniently located at Southport and Palm Beach. Home visits and nursing home visits can be arranged as necessary.
This service provides the after hours component of your doctor's 24-hour medical coverage, 7 days a week. Outside normal surgery hours, if you cannot contact your own doctor, patients are encouraged to contact the after hours service that works in association with them.
The service has operated continuously since 1981 and currently has surgeries at Southport and Palm Beach where patients can only be seen during the after hours periods. There is a comprehensive home visiting service where doctors will see patients in their residences, hotels, motels, hostels and nursing homes.
When a patient is seen on behalf of a local participating General Practitioner, a copy of the treating doctor's clinical notes is sent by secure e-mail or by courier the next working day to that GP. Patients are generally advised to return to their usual doctor for follow-up of the presenting problem